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Data Privacy Policy

This is the simplified summary of the Data Privacy Policy, designed to be easier to read.

Data Privacy Policy - Summary

How We Handle Your Information

We care about your privacy — and we’re committed to protecting the personal info you share with us.

Here’s what that means in simple terms:

What We Collect

When you use our services, we collect some basic details to make everything work properly. This might include:

  • Your name and email address
  • Login credentials
  • Course activity, progress, and results
  • Technical info, such as:
    • Your IP address
    • Browser type and version
    • Device type and operating system
    • Time and date of access
    • Pages you visit and how long you stay on them

We collect this info to:

  • Keep the platform secure and prevent misuse
  • Improve the way the site works for different browsers or devices
  • Understand how users engage with the platform, so we can improve it

Where Your Data Is Stored

We store and process your data on secure servers in Singapore (via Amazon Web Services). This helps us ensure reliable and secure service, while keeping your information protected under strong international privacy standards.

How We Keep It Safe

Your data is stored securely. We use encryption and access controls to keep it protected. Only authorized members of our team can view your information — and only when they really need to.

We won’t sell your information. We don’t share it with advertisers. And we won’t hand it over to anyone else unless:

  • You give us permission
  • It’s required by law or regulation
  • We need to work with trusted partners to run the service (like our hosting or legal providers)

Who We Might Share It With (If Needed)

In some cases, we may share your info with:

  • Our team, affiliates, or advisors (like lawyers or IT specialists)
  • Government authorities or regulators (if we’re legally required to)
  • Third parties helping us manage and improve the platform — but only under strict confidentiality agreements

We only share what’s necessary, and only for legitimate reasons.

Your Rights

You have the right to:

  • Know what data we hold about you
  • Ask us to update or correct it
  • Request that we delete your data (in some cases)
  • Withdraw your consent to our use of your info — although that might affect your ability to use the platform

Other Information

  • We keep your data only as long as needed for the service or as required by law. After that, it’s securely deleted or anonymized.
  • We may update this policy occasionally. If we do, we’ll post the changes here.
     

Just email us if you need help with any of this: support@framedia.ph

This is the complete legal version of the Data Privacy Policy.

Data Privacy Policy - Full Text

  1. Introduction

    1. We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, share, and safeguard your data when you use our services.

  2. What We Collect

    1. We collect personal information to provide and improve our services. This may include:
      • Name and email address
      • Login credentials (stored securely)
      • Course activity, progress, and assessment results
      • Technical data such as:
        • IP address
        • Browser type and version
        • Device type and operating system
        • Time and date of access
        • Pages visited and session duration

  3. International Data Transfers

    1. Your personal data is stored and processed on secure servers hosted in Singapore through Amazon Web Services (AWS). Singapore is recognized by many jurisdictions, including the UK and the EU, as providing an adequate level of data protection.
    2. By using our services, you acknowledge and consent to the transfer and storage of your data in Singapore for the purposes outlined in this policy. We ensure that appropriate safeguards and contractual protections are in place to maintain the security and confidentiality of your information.

  4. How We Use Your Data

    1. We use the information we collect to:
      • Maintain and operate the platform securely
      • Improve user experience and site functionality
      • Support analytics and development efforts
      • Comply with legal obligations

  5. Data Sharing and Disclosure

    1. We do not sell or rent your personal information. We may share your data with:
      • Authorized staff and contractors with a legitimate need
      • Affiliates, advisors, legal and compliance professionals
      • Government authorities, when required by law
      • Trusted third-party vendors (e.g. hosting providers), under confidentiality agreements

  6. Data Security

    1. We use technical and organizational measures to protect your data, including:
      • Encrypted storage and transmission
      • Access restrictions to personal data
      • Regular audits and updates to safeguard controls

  7. Your Rights

    1. You have rights regarding your personal data, including:
      • Accessing the data we hold about you
      • Requesting corrections or updates
      • Requesting deletion (where applicable)
      • Withdrawing consent for processing (note: this may impact service access)
    2. To exercise these rights, please contact us at: support@framedia.ph

  8. Retention and Deletion

    1. We retain personal data for as long as needed to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, we securely delete or anonymize it.

  9. Changes to This Policy

    1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
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