Frequently Asked Questions

General FAQs

What is ReDI LearnSpace? 

ReDI LearnSpace is the official learning platform for ReDI Workplace Training operated by Framedia Inc. It offers ready-to-deploy self-paced training courses for compliance, regulatory, professional development, and workplace learning. Courses include anti-money laundering (AML/CFT) training and workplace training programs. 

Who can enroll? 

Individuals and organizations can enroll in ReDI Workplace Training courses. Companies may purchase training for multiple employees through group enrollment options.

How to log in after enrollment?

See this guide on how to log in after enrollment and if you forgot your password. How to Log in Guide

Can I purchase training for my entire team? 

Yes. ReDI offers group enrollment options for organizations. Discounts may be available depending on the number of learners. 

Please contact our Sales Team for assistance.

How much do courses cost? 

Course fees vary depending on the program. Pricing is displayed on each course page. Discounts may be available for group enrollments. 

What payment methods do you accept? 

Currently, LearnSpace accepts payments through direct bank transfer. 

Simply follow the payment instructions provided during enrollment. Our representative will contact you to assist with the enrollment process, payment coordination, and any questions you may have.

How long does it take to complete a course? 

Completion time varies depending on the course. 

Most modules can be completed in approximately 30 minutes, while full courses may require several hours. Since LearnSpace courses are self-paced, learners can complete them according to their schedule.

Can I pause and continue later? 

Yes. Your progress is automatically saved. You may exit the course and return later to continue where you left off. 

Do I need to attend in person? 

No. All courses are delivered fully online and may be accessed anywhere with a stable internet connection.

How long will I have access to my course? 

The access period varies depending on the course you purchase. 

  • AML/CFT Courses: 6 months access from the date of enrollment 
  • ReDI Courses and other workplace learning courses: 3 months access from the date of enrollment 

Please check the course page for the applicable access period before enrolling.

Can I extend my access if it expires? 

Access extension policies vary by course. Please contact our Sales Team for assistance if you require additional time.

Will I receive a certificate? 

Yes. Learners who successfully complete all course requirements will be able to download a Certificate of Completion. 

Certificates include verification details and can be validated by LearnSpace. 

Is my information secure? 

Yes. Framedia is committed to protecting your personal information and training records. 

We also monitor for suspicious activity and reserve the right to suspend accounts involved in unauthorized access, misuse, or academic dishonesty. 

How is ReDI different from other training providers? 

ReDI doesn’t just provide training. It’s designed to simplify the entire training rollout, making compliance training easier to deploy and manage. Our courses are built around Philippine laws, rules, and regulations, giving organizations relevant, ready-to-use learning that fits the local workplace.

How can I contact support? 

If you encounter technical issues or need assistance with your enrollment, please submit a support request through Helpdesk or through redilearnspace@framedia.ph. 

Our team can assist with platform-related concerns but may not be able to troubleshoot issues with your personal device or internet connection.

Are AML courses officially accredited?

Yes. Framedia is the first AMLC-accredited online training provider in the Philippines. Our AML/CFT courses in ReDI are developed to support regulatory compliance and industry learning requirements.

What rollout options are available for organizations? 

We offer different roll-out options to ensure our ReDI Online Training products are highly adaptable and can seamlessly integrate into any training setting, regardless of business size.  

Contact our Sales Team for assistance in selecting the most suitable roll-out option for your team.  

Enterprise License FAQs

Can ReDI License work with our existing training platform?

Yes. ReDI courses are delivered as SCORM packages compatible with Workday, Cornerstone, SAP Litmos, and any other SCORM 1.2 or 2004-compliant system. You license the content, your existing training platform stays the system of record.

What courses are included in your library?

You may see our ready-to-deploy course library here 

Can ReDI build our internal training into eLearning?

Yes. We convert policies, manuals, compliance programs, and instructor-led sessions into SCORM-ready, audit-ready eLearning modules — built specifically for your organization, deployed to your training platform. Our process: Discovery → Instructional Design → Development → Launch. You approve the storyboard before a single module is built.

Do we need a custom build, or can we just customize what ReDI already has?

You can personalize the readily available courses in our ReDI library — add your logo, insert parts of your internal policies, and align completion reporting to your audit process. Custom development is for training that doesn't exist in our catalog yet. We'll help you figure out which one you actually need during a consultation.

How long does integration take?

Licensing existing SCORM courses into your training platform typically takes a few weeks — depending on whether you're purchasing as-is or adding personalization like branding and policy inserts. Custom development timelines are confirmed during Discovery based on scope.

What does this cost?

Enterprise licensing is priced depending on the courses selected and any personalization requests. Pricing details can be shared during a consultation.